Shipping Policy

Production & Fulfillment

All Roots Collection Collector’s Boxes are made to order and produced in small batches.

Estimated shipment timing for current pre-sale orders is:

• Fall 2026

• Customers will receive tracking information once orders ship.

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Shipping Costs

Shipping rates are calculated based on package weight, size and destination region. Shipping boxes for The Roots Collection weigh approx. 14lbs and are 19x15x7. 

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Final shipping costs will be displayed during checkout prior to purchase.

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Shipping Delays

While we aim to meet estimated timelines, production or carrier delays may occasionally occur due to the handcrafted nature of the product.

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International Shipping

International shipping availability and rates may vary depending on destination.

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Damaged Shipments

If your order arrives damaged, please refer to our Return & Replacement Policy