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Shipping Policy
Production & Fulfillment
All Roots Collection Collector’s Boxes are made to order and produced in small batches.
Estimated shipment timing for current pre-sale orders is:
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Fall 2026
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Customers will receive tracking information once orders ship.
Shipping Costs
Shipping rates are currently being finalized and may be calculated:
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As a flat-rate shipping fee
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Or based on package weight and destination region
Final shipping costs will be displayed during checkout prior to purchase.
Shipping Delays
While we aim to meet estimated timelines, production or carrier delays may occasionally occur due to the handcrafted nature of the product.
International Shipping
International shipping availability and rates may vary depending on destination.
Damaged Shipments
If your order arrives damaged, please refer to our Return & Replacement Policy
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